Shipping & Returns
Shipping costs
Shipping based on prepayment with, iDeal, Paypal, Belgian Online methods and other European standards.
We will ship the order for you as soon as we have received your bank / giro / iDEAL / Paypal payment. For orders in the Netherlands up to € 80,- we charge € 5,95 postage. Orders over € 80,- are delivered for free in The Netherlands.
For orders in other European countries we charge a minimum of € 5,95 shipping costs. In the overview here below you can find the specific cost for your country. Also you find there the amount above which we send the products for free to your country.
For shipping large quantities of liquids, bulky, valuable items and a weight of more than 20 kilos, the actual shipping costs will be charged.
Shipping within Europe:
The Netherlands € 5,95 ( free shipping above € 80,- )
The Netherlands including insurance to a max. value of € 500,- € 7,75
Belgium € 9,95 ( free shipping above € 110,- )
Bulgaria € 30,- ( free shipping above € 200,- )
Denmark € 15,95 ( free shipping above € 150,- )
Germany € 9,95 ( free shipping above € 110,- )
Estonia € 30,- ( free shipping above € 200,- )
Finland € 21,- ( free shipping above € 200,- )
France € 15,- ( free shipping above € 150,- )
Greece € 30,- ( free shipping above € 200,- )
Great Britain € 15,- ( free shipping above € 150,- )
Hungary € 21,- ( free shipping above € 200,- )
Ireland € 21,- ( free shipping above € 200,- )
Italy € 15,- ( free shipping above € 150,- )
Latvia € 30,- ( free shipping above € 200,- )
Lithuania € 30,- ( free shipping above € 200,- )
Luxembourg € 13,- ( free shipping above € 150,- )
Austria € 16,- ( free shipping above € 150,- )
Poland € 21,- ( free shipping above € 200,- )
Portugal € 21,- ( free shipping above € 200,- )
Romania € 25,- ( free shipping above € 200,- )
Slovenia € 21,- ( free shipping above € 200,- )
Slovakia € 21,- ( free shipping above € 200,- )
Spain € 21,- ( free shipping above € 200,- )
Czech Republic € 21,- ( free shipping above € 200,- )
Sweden € 21,- ( free shipping above € 200,- )
Delivery times
We strive for the shortest possible delivery time, order orders are usually processed on the same working day. However, your order must be placed and paid for before 3:00 PM. However, we cannot accept liability for late delivery.
Returns
All products can always be returned in the unopened original packaging. Please send us an e-mail in which you announce that the order will be returned. As soon as we have received the products from you in original and unopened condition, we will refund the money to your account.
Unfortunately, we cannot take back opened packages.
The costs for returning are for your own account.
Transport organizations
We ship the products with PostNL, DHL, DPD or any other professional shipping service that can deliver your order as cheaply and quickly as possible. It is therefore possible that another delivery company will deliver your order at different times.